Privacy

Privacy Notice.
Bobble Art knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and by using our services, you are accepting and consenting to the practices described below. Given the sensitivity of privacy please don’t hesitate to contact us for any clarity.

Controllers of Personal Information

Any personal information provided to or gathered by bobbleart.com.au is controlled by Bobble Art (Aust) Pty Ltd registered at 24 Anderson Road, Hawthorn East, 3123, Victoria, Australia.

What Personal Information Do we Gather?

The information we gather is used to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews. We also use this information to improve our offering, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather:

  • Information You Give Us: we receive and store any information you enter on our website or give us in any other way.  We use the information that you provide for such purposes as responding to your requests, processing orders, and communicating with you. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
  • Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses our site.
  • Mobile: When you download or use our mobile application, and, where applicable, have requested or consented to location services, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results, and other personalised content. Most mobile devices allow you to turn off location services
  • Information From Other Sources: we might receive information about you from other sources and add it to our account information, eg: updated address information from our carrier.

What About Cookies?
To enable our systems to recognise your device and to provide features to you, we use cookies.

  • Cookies and how we use them: Cookies are unique identifiers that we transfer to your devise to enable our systems to recognise your device and to provide features such as storage of items in your shopping baskets between visits. We also use cookies for additional purposes including;
  • Preventing fraudulent activity.
  • Improving security
  • To track the number of visits to our website
  • To compile anonymous statistics so we can have a better understanding of how our customers use the website.

Cookies allow you to effectively use our website. If you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, proceed to checkout, or use any features that require you to sign in. If you have any concerns, please do not hesitate to Contact Us

  • Cookies and Browser Settings: The help feature on most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by the browser add-ons, such as flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

Does bobbleart.com.au Share the Customer Information?

Information about our customers and consequently their privacy is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below

  • Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but are not permitted to use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
  • Promotional Offers: Sometimes we send offers to selected groups of bobbleart.com.au customers on behalf of other areas of our business. When we do this, we do not give that business your name and address.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
  • Protection of bobbleart.com.au and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property or safety of our company, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
  • With Your Consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection.

 
How Secure is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We use industry known secure payment portals and as such we do not hold or have access to your credit card information with the exception of the last four digits of your credit card numbers.
  • If you wish to make a payment over the phone the details are entered directly into the payment portals and external record is kept of this data
  • We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
  • It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. 

What Information Can I Access?

bobbleart.com.au gives you access to your account information and your interactions with us. When you creating an account rather than shopping as a guest. This will enable you to access and update the information.

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage our features such as order history, wish lists, promotions and stock updates.
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of our features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use the products and services that require you to Sign in.

Are Children Allowed to Use bobbleart.com.au?

bobbleart.com.au doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use our website only with the involvement of a parent or guardian.

Conditions of Use, Notices & Revisions

If you have any concern about your privacy with us, please Contact Us and we will be happy to help.

Our business changes constantly and our Privacy Notice and our Conditions of Use will change also. Please check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, and will not materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us
You provide information when you search, buy, participate in a contest or questionnaire or communicate with us.
Automatic Information
Examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; and time zone setting, browser plug-in types and versions; operating system and platform. We sometimes aggregate the purchase history of our customers to create recommendations to other customers. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
Mobile
Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
Information From Other Sources
Examples of information we receive from other sources include: updated address information from our carriers or other third parties, search result information from some searches conducted through the Web search features, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect .
Information You Can Access
Examples of information you can access easily at bobbleart.com.au include: up-to-date information regarding recent orders; personally identifiable information; e-mail notification settings (including Product Availability Alerts, Order Updates and newsletters) and your wish lists.